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Our Core Values
In the context of Recovery and Wellness, our values are the basis for how we make decisions, how we communicate and how we live. These are the values that guide us daily in our work.
We value a workplace where...
- people treat each other with respect and dignity
- people truly feel that each and every one of us can make a difference
- diversity is embraced
- efforts to constantly improve lead to an ongoing openness to learning and discovery
- employees think and act like owners
- people are promoted on their merits rather than on their tenure, and rewarded for their performance within the context of what they can personally control or influence
- there is a balance between work life and home life
- bureaucracy is discouraged and decision-making is streamlined by an “open-door” management style
We are an organization with…
- a relentless focus on working in partnership with the people we serve to meet their needs.
- a diverse range of services
- financial strength protected by fiscal responsibility
- close controls on our overhead costs, but a willingness to invest prudently in our infrastructure; we spend money like it’s our own
We value people who…
- take the company personally, care about each other and the quality of our services
- are committed to excellence in whatever they do
- are committed to a strong work ethic and constantly striving to excel
- lead by example, giving credit to others for success and taking personal responsibility for their actions
- take their work seriously, but have a sense of humor
- are more interested in teamwork than internal politics
- have a sense of urgency and excitement, demonstrate candor, insight and creativity and thrive in an environment of change and challenge
We aspire to be known as…
- a company with the highest standards of moral and ethical conduct
- a leader in Recovery-based behavioral healthcare
- a company where the best people want to work
- consumer-centered, providing unparalleled levels of service
- a company people can trust, doing what we say and reporting honestly and accurately
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At SERV we share our experience, support and guidance with children, adults and families as they work to
recover from and cope with mental illness, addictions,
challenging behaviors, and developmental disabilities